Eye contact plays a big role in how we connect with others. When someone avoids it during conversation, it’s easy to wonder what they’re thinking or what they might be hiding. The truth is that looking away doesn’t always mean someone is being dishonest or distant.
Psychologists say the reasons behind this behavior are more complex than they seem. It can reflect shyness, social anxiety, distraction, guilt, or even neurodivergence. In the following sections, we’ll explain why someone might avoid eye contact, what that tells you about their emotional state, and how to respond without making assumptions.
Why people may avoid eye contact during conversation
Avoiding eye contact can stem from many different factors. One of the most common is social anxiety. People who feel anxious or self-conscious in social settings often look away to reduce the intensity of the interaction. It helps them feel safer and less judged.
Similarly, someone who feels ashamed, guilty, or emotionally exposed may avert their gaze as a form of self-protection. When someone avoids looking at you during a difficult conversation, they might be processing strong emotions rather than rejecting you.
In other cases, it can signal mental focus. People often look away when they’re thinking through what to say next or trying to recall information. It takes mental energy to maintain eye contact, and looking elsewhere can help someone concentrate more clearly.
In many Western societies, direct eye contact often signals interest and confidence. However, in other cultures, especially in parts of Asia and Africa, avoiding it can be a sign of respect, especially toward elders or authority figures.
Neurodivergent individuals, including those with autism or ADHD, may avoid eye contact because it feels overwhelming or simply uncomfortable. Similarly, people with a history of trauma might interpret direct gazes as threatening. For them, eye contact can trigger stress responses rather than connection.
There’s also the possibility of emotional withdrawal. If someone is angry or hurt, they may choose not to look at you as a form of temporary distancing. It doesn’t always mean the relationship is damaged, but it can indicate that they need time or space before re-engaging.
What to do when someone avoids eye contact
If someone you’re speaking with avoids eye contact for long periods of time, the best response is not to jump to conclusions. Start by giving them space to feel more comfortable. Here’s how you can handle the situation respectfully:
- Don’t call it out on the spot. Drawing attention to their behavior can make them more self-conscious if anxiety or discomfort is involved.
- Create a more relaxed setting. Keep your tone gentle and your body language open. Sometimes a softer approach makes it easier for the other person to re-engage.
- Change the subject if needed. If you sense that the conversation topic is making them uneasy, steer toward something lighter or more neutral.
- Let them take the lead. Not everyone communicates the same way. Allow pauses, and don’t rush to fill the silence. They may just need time to collect their thoughts.
- Use other ways to connect. A kind gesture, patient listening, or even shifting to written or phone communication can help if the person is shy or struggling emotionally.
In some cases, if the behavior is new or out of character, you may feel the need to ask gently if something’s wrong. Keep the question open-ended and non-accusatory.